Frequently Asked Questions
Find clear answers to common questions about ordering, delivery, authenticity, and payment options at Sahba Vape.
?
How long does order delivery take?
At Sahba Vape, we pride ourselves on providing the fastest delivery in Kuwait. Orders are typically delivered within 1 to 2 hours from confirmation, depending on your area and courier dispatch.
?
What payment methods do you accept?
We accept a wide variety of secure payment methods:
- K-Net local debit cards.
- Credit Cards (Visa and MasterCard).
- Womdh instant payment service.
- Direct online payment links.
- Cash or K-Net payment upon delivery.
?
Are all products 100% authentic?
Yes, with absolute confidence. All vape devices, e-liquids, salt nicotine, and accessories at Sahba Vape are 100% genuine and sourced directly from official brand manufacturers and authorized distributors.
?
Can vape flavors, pods, or coils be returned?
For health and hygiene safety, unsealed vape flavors, salt nicotine, disposable vapes, pods, or coils cannot be returned or exchanged once opened. Returns are accepted only for unopened, factory-sealed products within 14 days with receipt.
?
What is the legal age requirement for ordering?
Our products and services are strictly intended for adults aged 21 years and older. Delivery representatives may request Civil ID verification upon order delivery.
?
How can I track my order?
Once your order is dispatched, our team or courier will contact you via WhatsApp or phone to coordinate handover. You can also reach our live customer support anytime for status updates.
Didn’t Find Your Question?
Sahba Vape support team is happy to assist you daily from 8:00 AM to 4:00 AM via WhatsApp
